This article explains the process of verifying your identity with FutureLearn. If you're having trouble with ID verification, try our article on what to do.
Please don't send us your documents! The support team can't process them and we will have to delete them immediately.
Accessing the ID verification system
If you purchase a degree which requires you to verify your identity, we’ll send you a link to the identity verification system.
If you have not received this email for any reason, please contact firstname.lastname@example.org and we will be able to resend this for you.
How the process works
- You take or upload a picture of your ID (passport, driving licence or government-issued ID) using your webcam.
- You take or upload a picture of your face.
- The system checks that they are pictures of the same person.
What formal identity documents do I need?
You can use:
- your passport
- your driving licence
- a government-issued ID.
Driver’s licenses and government-issued IDs must be made out of plastic. All IDs must be valid.