ID verification is available for any learner who has purchased a course upgrade or Unlimited, or who is enrolled on a premium course, microcredential or degree. You will find the link to the ID verification system in your purchase confirmation email.
If you received your certificate through a free digital upgrade, you will not be able to verify your identity.
Please be aware that ID verification is optional for all our free short courses. You don't have to verify your identity in order to get a certificate, and your certificate is still valid proof of learning if you choose not to verify your identity.
If you're having trouble using the ID verification system, please see this article for troubleshooting advice. Please don't send your documents to the support team!