IMPORTANT: ID verification is currently unavailable except on Deakin University microcredentials. This will not impact your ability to join or complete courses, but please email support@futurelearn.com if you need help.
Accessing the ID verification system
If you purchase a degree which requires you to verify your identity, we’ll send you a link to the identity verification system.
If you purchase a microcredential which requires you to verify your ID, you will verify your identity as part of the enrolment process.
If you have not received this email for any reason, please contact orders@futurelearn.com and we will be able to resend this for you.
How the process works
- You take or upload a picture of your ID (passport, driving licence or government-issued ID) using your webcam.
- You take or upload a picture of your face.
- The system checks that they are pictures of the same person.
What formal identity documents do I need?
You can use:
- your passport
- your driving licence
- a government-issued ID.
Driver’s licenses and government-issued IDs must be made out of plastic. All IDs must be valid.
If you're having trouble using the ID verification system, please see this article for troubleshooting advice. Please don't send your documents to the support team!
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