FAQs
- What types of courses do you offer?
- Are certificates free?
- Is there a deadline for upgrading or buying Unlimited?
- When does my Unlimited expire?
- I bought an upgrade - can I use that to pay for Unlimited?
- When do I need to be online?
- What time will my course start?
- Where's my COVID-19 Critical Care certificate?
- What does the writing at the bottom of my certificate mean?
- How to get a certificate
- I can't find the course I'm looking for - do you offer it?
- What does 'as long as the course exists on FutureLearn' mean?
- Is there a FutureLearn app?
- How much does it cost to join a course?
- Will courses help me gain course credits that will be recognised by a university?
- How do I access my courses?
- How long can I access a course for free?
- Will an educator reply to my comments and questions?
- Can I retake a test?
- My Certificate hasn't arrived yet. What do I do?