Skip to main content
FutureLearn Help Center home page
Submit a request
Sign in
  1. FutureLearn
  2. Tech questions and troubleshooting
  3. Errors, problems and troubleshooting

Errors, problems and troubleshooting

  • Why can't I move on through the course?
  • Trouble resetting your password
  • Saving PDFs to an iPad
  • I want help with a technical problem or to report an error in the course materials
  • Cookie Issues
  • Problems with video or audio on FutureLearn
  • My video or audio player has no sound
  • My video or audio keeps buffering
  • Trouble signing into FutureLearn
  • Issues with the Payment System
  • Issues using external software
  • What to do if you can't get rid of comment notifications
  • What to do if you are not receiving emails
FutureLearn
Powered by Zendesk